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Business and Public Management -

Consumer Questions

Websites Books Databases Catalog


The websites listed are not the only websites available for consumer information. For a complete list of websites recommended by the business librarian, please refer to the master list found in the Consumer Questions Recommended Websites section of our business and public management webpages.

Better Business Bureau

The BBB site allows you to look for complaint data on a specific business or charity. In addition, you may file a complaint regarding auto warranties, businesses, charities, or privacy.

The Consumer Review site allows you to search for product reviews submitted by the public. The categories for the reviews include Electronics, Outdoor Sports, Computers, Autos, and Console Games.

Federal Trade Commission - For the Consumer

In this website the Federal Trade Commission has provided publications to advise consumers on how to avoid scams for topics such as travel, telemarketing, investing, diet, credit, the internet, and employment services.

Missouri Attorney General's Office

The Attorney General of Missouri’s website links to information about protecting seniors, fighting fraud, protecting the environment, protecting crime victims, and protecting Missourians.

Your Credit - The Basics, provides free rate information to consumers on more than 300 financial products, including mortgages, credit cards, new and used automobile loans, money market accounts, certificates of deposit, checking and ATM fees, home equity loans and online banking fees.

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The following list of titles may be found in the Business Reference Department of the Spencer Road Branch Library. To locate other print resources on consumer questions, please search the library's catalog.

Consumer Reports Buying Guide Issue
R 640.73 Consumer
Contains a cumulative index of the popular Consumer Reports magazine. This publication also features ratings and articles on specific products.

Consumer Reports Magazine
R 640.7309 Consumer (Only past years have a call number, the current year is shelved with the magazines or at the Reference Desk.)
Monthly magazine that contains reviews on products and services. Ratings' Guide to Life, Health and Annuity Insurers-A Quarterly Compilation of Insurance Company Ratings and Analyses
BR 368.00657 Weiss
This book, which is printed quarterly, evaluates over 1,500 life, health, and annuity insurance companies. Ratings' Guide to Property and Casualty Insurers
BR 368.00657 Weiss
This book, which comes out 4 times a year, offers ratings and evaluations on over 2,400 property and casualty insurance companies.

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The library district subscribes to several online databases that may help you with your research. Those with a "Remote Access" button can be used from your home computer with a valid library card.

Following the link to the electronic databases will take you out of the Business & Public Management web pages and into the main library pages.

For information regarding consumer questions, you may want to try Business Source Premier.  You will want to limit your search results to full-text articles. Use the advanced search feature to search by keyword for your topic and limit the "Publication Title" to "Consumer Reports".

These are not the only databases available to assist you, please check out the entire list of databases to see if there is something that better meets your needs.

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When searching the catalog for books on consumers you may want to do a subject or title keyword search using one or more of the following terms:

consumer behavior
consumer credit
consumer education
consumer protection
consumer satisfaction

Following the link to the library's catalog will take you out of the Business & Public Management web pages and into the main library pages.

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