St. Charles City-County Library

Library Temporarily Shifts to Enhanced Curbside Services

St. Charles City-County Library will temporarily shift to curbside or drive-up delivery only starting on Monday, November 23, 2020. Due to the significant increase in COVID-19 cases in St. Charles County and recent closures of individual branches due to exposure, the Library is prioritizing the health and safety of customers and staff by temporarily closing in-branch library service.

While Library buildings are closed:

• Customers can pick up items on hold using drive-up or curbside services. Find details about curbside services (including hours and locations), here.

• WiFi service will be available in all Library parking lots.

• Bookdrops will remain open.

• Outreach Services for the homebound will continue. 

• Customers can request book, movie, or music bundles from a favorite genre or about a specific topic, and pick up items curbside.

​

Beginning Wednesday, November 25, during curbside hours, customers can make appointments via phone for the following services:

• One hour of in-branch desktop computer usage. (Customers utilizing this service must be resident or paid nonresident cardholders, will be limited to 1 hour per day, and must wear masks at all times.)

• Print or fax services. 

• Chromebook computers for limited use on Library grounds.

Customers are asked to please contact the branch they want to visit for specific service information.

Curbside/Drive-Up Hours for most branches
(except Augusta, Boone’s Trail, Orchard Farm, & Duchesne High School) 
Monday - Thursday -- 11 am - 7 pm
Friday & Saturday -- 11 am - 5 pm
Sunday -- 1 pm -5 pm

Augusta & Boone’s Trail:
Monday, Tuesday, Thursday -- 11 am - 7 pm
Saturday -- 9:00 am - 11:30 am

Orchard Farm Branch:
Tuesday and Thursday -- 4 pm - 8 pm
Sundays -- 1:00 pm - 5:00 pm
Returns may be deposited in the book drop at any time.

Duchesne:
Monday through Thursday 4:00 pm - 8:00 pm
(Closed on Friday)
Saturday 11:00 am - 5:00 pm
Sunday 1:00 pm - 5:00 pm

NOTE: Due to recent flooding, the Kathryn Linnemann Library will remain closed at this time. A closer-to-home temporary curbside service option where Kathryn Linnemann customers can pick up holds and return materials has been set up at the Duchesne High School Library-Computer Center across the street from the branch.

Curbside Procedures:

1. You will be notified once your holds are available for pick-up.

2. When you arrive at your branch, pull into a designated curbside spot/lane.

3. Call or text the number on the sign and staff will assist you.

4. For your safety and the safety of our staff, please remain in your vehicle.

5. Please have your photo ID or library card ready to show. (Staff will look at your card through the closed window).

6. A staff member will bring your materials to your vehicle. Please let staff know if you would like materials put inside your vehicle (and where) or left outside your vehicle.

Drive-Up Procedures at the Spencer Road Branch:​

1. You will be notified once your holds are available for pick-up.

2. When you arrive at the branch, follow the signs to the drive-up lane.

Other things to know…

• All Library staff members will be wearing masks. Customers are required to wear masks inside the library.

• 48 hour quarantine of returned materials is still in effect.

myLibrary at Home offers online resources, virtual classes, and eBooks, music, and movies that can be accessed at any time.